Frequently Asked Questions

How far will you travel?

To help us maintain the best and quickest possible service we only cover the county of Kent.

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Do you offer an emergency call out service?

We offer a 24/7 call out service so please ring 07377 202082 for immediate attention.

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Do you have a minimum call out charge?

No minimum call out charge is applied. Our engineers will assess the work required at your property, discuss and explain your options and give you an estimate before any work begins.

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Do you offer a service to business clients?

We offer a comprehensive service to both domestic and commercial customers. We understand that with a commercial client there may be issues like staff health and safety, business disruption, risk assessments to consider and we work closely with businesses to ensure we resolve any drainage issues in the best possible way to meet all their requirements with the minimum of disruption.

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Do you have a standard price for your work?

Each job can vary enormously and it would be misleading to quote too many prices until we have had the opportunity to visit your property or business and fully assess the work required. However, and as an example, a simple drain unblocking service for domestic clients would be just £120.00 and we would give you a separate quote if any additional work is required.

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Do you offer a guarantee?

Yes, all our work comes fully guaranteed and our engineers will explain what that covers when the work is completed.

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Can you check my Gutters for blockages and repairs?

Yes, our engineers are fully trained and have the right equipment to inspect the condition of your gutters and downpipes and discuss any repairs or maintenance that may be required.